Introduction

Elite Quality Dynamics ("we," "us," or "our") is committed to protecting the privacy of our customers and users ("you," "your"). This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our services, or otherwise interact with us. By using our website or services, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and other details you provide when contacting us or booking services.

Payment Information: Billing and payment details are collected securely through our payment processing partners.

Service Details: Information regarding the services requested, including job site addresses and service-specific details.

Device Information: IP address, browser type, and operating system when accessing our website.

Cookies: Data collected through cookies and similar technologies to improve user experience and analyze website usage.

How We Use Your Information

Your information is used for the following purposes:

To provide and improve our services.

To communicate with you regarding appointments, invoices, and updates.

To process payments securely.

To comply with legal obligations and resolve disputes.

To personalize your experience on our website.

Sharing Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Third-party vendors, including payment processors and IT support, to facilitate our operations.

Legal Requirements: If required by law, subpoena, or to protect our legal rights.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. You acknowledge and accept this inherent risk.

Your Rights

You have the right to:

Access, update, or delete your personal information.

Opt out of marketing communications.

Request a copy of the information we hold about you.

To exercise these rights, contact us at [email protected].

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.